Terms of use
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This Internet website is owned and maintained by Duncross Media, a company based in the United Kingdom. Your use of this website is subject to the terms and conditions set forth below. By accessing this website, you acknowledge that you have read and accept these terms and conditions. If you do not accept these terms and conditions, please do not use this website.
The materials on this website are provided for informational purposes only. They do not constitute legal advice, nor do they necessarily reflect the opinions of Duncross Media or any of its agents or clients. While Duncross Media endeavors to include only accurate and current information on this website, we make no representations or warranties that such information is correct, complete or up-to-date. The materials on this website are not intended to create, and receipt of them does not constitute, a client relationship between you and Duncross Media. You should not act or refrain from acting on the basis of any information contained on this website without seeking appropriate legal or other professional advice on the particular facts and circumstances at issue from a solicitor licensed in your area. Information on this website should not be taken as a promise or indication of future results. Duncross Media would be pleased to communicate with you by e-mail. However, merely communicating with us through this website or otherwise in connection with a matter for which we do not already represent you does not alone create a client relationship and your communication may not be treated as privileged or confidential. Therefore, if you elect to communicate with Duncross Media or any of its representatives through this website, do not transmit any information about any matter (and particularly not any confidential information) that may involve you until Duncross Media has been retained, and you have received confirmation of that fact in the form of a written engagement letter. While Duncross Media does not intend this website to be advertising, it may be considered advertising in your legal jurisdiction. The hiring of any professional services firm is an important decision that should not be based solely upon advertisements. Before you decide, ask us to send you free, written information about our qualifications and experience. Although Duncross Media has attempted to comply with all applicable legal and ethical requirements in compiling this website, Duncross Media does not through this website seek to represent anyone in a geographical area where this website may fail to comply with all laws and ethical rules of that area. Various articles and pages on this website may contain links to other resources on the Internet. Those links are provided by us as aides to help you identify and locate other Internet resources that may be of interest, and are not intended to state or imply that Duncross Media sponsors, is affiliated or associated with, or is legally authorised to use any trade name, registered trademark, logo, legal or official seal, or copyrighted symbol that may be reflected in the links.
No Warranties And Limitation Of Liability
Information is provided on this website “as is” without warranty of any kind, either express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, or noninfringement. Use of this web site is at your own risk. You assume full responsibility and risk of loss resulting from your downloading and/or use of files, information, other communications, content or other material (including, without limitation, software) accessed through or obtained by means of this website. Under no circumstances and under no legal theory shall Duncross Media, its suppliers, or any other party involved in creating, producing, or delivering this website’s contents be liable to you or any other person for any lost profits or income, lost business or lost data, or for any indirect, special, incidental, or consequential damages of any character arising from your access to, or use of, this website.
Copyright And Trademark Notice
You may download, use, and copy the materials found on this website for your personal, noncommercial use only, provided that all copies that you make of the material must bear any copyright, trademark or other proprietary notice located on the website which pertains to the material being copied from this company. Except as authorized in this paragraph, you are not being granted a license under any copyright, trademark, patent or other intellectual property right in the material found or described therein. All such rights are retained by Duncross Media, and/or any third-party owner of such rights. You may not create framed links to our web pages without express written permission from Duncross Media.
Cancellation
Duncross Media require a 30 day notice period when ending the service agreement. If you cancel the service during an active period of service, this service period must be completed before the 30 day notice period can begin. Services can be put on hold for 60 days. Services on hold will not activate the 30 day notice period until the 60 days hold is completed. Services placed on hold during an active month are to be paid in full by the next billing date. E.g, Service started on the 1st January, placed on hold on the 10th January, your bill will be due on the 1st February. The 30 day notice period will start on May 1st.
In paying the first invoice, you are agreeing to our cancellation terms.
Management Services Provided
Duncross Media offers the following managed monthly services:
Paid Advertising Management
We manage paid advertising across multiple platforms, including but not limited to:
- Google Ads (Search, Display, Shopping, YouTube)
- Meta Ads (Facebook, Instagram)
- Amazon Ads
- Bing Ads
- TikTok Ads
- LinkedIn Ads
- X (Twitter) Ads
- Other relevant PPC or paid social platforms as agreed
Services include, but not limited to:
- Campaign setup and strategy
- Keyword research and targeting
- Ad creative management (copy and visuals if applicable)
- Ongoing optimisation and A/B testing
- Budget monitoring and bid adjustments
- Monthly reporting
- Meetings – via phone calls/Zoom
- WhatsApp/Text/Email correspondents
- Meetings with Google or other relevant platforms
Organic Social Media Management
We manage organic content across platforms including:
- TikTok
- X (formerly Twitter)
Scope of service includes:
- Content strategy and calendar planning
- Content creation (graphics, copy, scheduling)
- Community engagement (likes, comments, DMs)
- Hashtag and trend research
- Monthly reporting on performance metrics
SEO Management
Our SEO services cover:
- On-page SEO (technical audits, metadata optimisation, content recommendations)
- Off-page SEO (backlink strategy and acquisition)
- Local SEO (Google Business Profile optimisation and directory listings)
- Content creation to include blogs
- Monthly reporting and performance tracking
- Keyword research and content guidance
Client Responsibilities
To ensure we can deliver effective results, you agree to:
- Provide access to relevant advertising accounts (e.g., Google Ads, Facebook Business Manager, Google Analytics, Google Search Console).
- Supply timely approvals, content, and materials as requested.
- Maintain sufficient advertising budget in the appropriate accounts.
- Inform us of major business or website changes that may impact performance.
- Keep us apprised of sales/leads – this will allow us to adjust the strategy accordingly
- As a marketing agent our goal is to provide client with traffic and eyes on product – clients are ultimately responsible for all sales
In paying the first invoice, you are agreeing to all our terms.
Contact Us
If you have any questions or concerns regarding our Terms of Use or any questions about our site, you can send an email to us at info@duncrossmedia.com or by going through to our Contact Us page.